Setting up automatic email alerts to customers for each shipment in Axis TMS can help keep your customers informed and improve communication. Here's how you can setup email alerts to customers for each shipment
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Log In to Axis TMS: Access your Axis TMS account using your credentials.
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Settings>Company General
- Send Shipment Email Notifications to Customers set to Yes
- Send Shipment Email Notifications to Customers set to Yes
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Locations
- Turn on "Set as Notification email" for the contact, usually the primary contact
- Turn on "Set as Notification email" for the contact, usually the primary contact
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Order Management > Create Order
- Under Customer type in the contact email, if not set up in locations
- Under Customer type in the contact email, if not set up in locations