Quick Try via Keyboard
- From your keyboard, hold CTRL key and press F5. The page will force refresh. Try accessing the menu now.
Chrome
- In the browser bar, enter:
chrome://settings/clearBrowserData
- At the top of the "Clear browsing data" window, click .
- Select the following:
From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select
. - Click .
- Exit/quit all browser windows and re-open the browser.
Firefox
- From the
If the menu bar is hidden, press
Alt
to make it visible.
menu, select .
- From the drop-down menu, select the desired range; to clear your entire cache, select .
- Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
- Click .
- Exit/quit all browser windows and re-open the browser.
Microsoft Edge
- In the top right, click the Hub icon (looks like star with three horizontal lines).
- Click the History icon (looks like a clock), and then select .
- Select , then , and then . Click .
- After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.