Where to find this feature: Pending Orders & Running Orders > Perform Action > Cancel Order
Summary: You now have the ability to cancel pending and running orders. To do so click perform action > cancel order > enter the reason > apply dry run > yes
- If dry run is not applied your order will be moved to "Canceled Orders" http://pro.axistms.com/canceled-orders where you can see the following:
- Order ID / Customer
- Driver (if the order was pending there will not be a driver) (if the order was running the driver will display)
- Origin Stop
- Miles
- Date & User
- Reason
- Perform Action
- View Order
- Restore Order (restore will take the order back to its previous stage)
- If dry run is applied when canceling an order, the order will be moved to the completed orders page and an invoice will be generated for the dry run.
- If you wish to pay your driver for Dry Run you can select the driver once clicking apply dry run (yes)
